Shipping Information

Shipping & Delivery

Free Delivery

We offer free standard delivery on eligible orders. Any free delivery thresholds or promotions will be clearly shown at checkout.

Delivery Times

Delivery times vary depending on your location and the shipping option selected at checkout.

Most orders are delivered within a few business days domestically and within 1–3 weeks internationally. These are estimates only and may vary due to customs, local postal services, or other factors outside our control.

Tracking

Some shipping methods include tracking, while others may offer limited or no tracking. If tracking is available for your order, it will be provided by email once your order has been dispatched.

If your order has not arrived within a reasonable time after dispatch, please contact us and we will assist you.

Discreet Packaging & Billing

Your privacy is important to us.

All orders are shipped in plain, unbranded packaging with no reference to the contents on the outside of the parcel.

Your card or payment statement will show the name “Pureclinica”.

Order Processing & Dispatch

Orders are typically processed and dispatched within 1 business day.

Orders placed on weekends or public holidays are processed on the next business day.

Delivery Options & Costs

Available delivery options and any applicable costs are shown at checkout and may vary depending on your location, order size, and selected service.

Customer Support

If you have any questions about shipping or your order, please contact us at:

sales@pureclinica.com